Privacy Policy - L'Ambassadeur de l'arbre

Privacy Policy and Terms of Use

Your privacy is important to us. To better protect the privacy of your personal information, we publish this privacy policy, which explains our practices regarding the collection, use, and disclosure of personal information collected from and published on this website. This policy may be modified at any time; if changes are made, they will be posted on this page.

Website

The L’Ambassadeur de l’arbre website is operated by L’Ambassadeur de l’arbre (the “Operator”) and Possible Marketing (the “Subcontractor”). Any user accessing the website is bound by these terms and conditions.

The name and logo of L’Ambassadeur de l’arbre are the property of L’Ambassadeur de l’arbre. All content on this website is also the property of L’Ambassadeur de l’arbre, unless otherwise stated, and is protected by copyright law. Any use, reproduction, translation, publication, or distribution requires prior written authorization.

The person responsible for information security at L’Ambassadeur de l’arbre is Karim Lahdiri.

To contact them: [email protected]

Website: https://lambassadeur.ca/

Collection of Personal Information

This website uses cookies. For more information, please consult our cookie policy.

The personal information we collect may include:

Your last name
Your first name
Your home and business addresses
Your email address
Your phone number
Photos taken during our events and activities
Documents uploaded when submitting quote or consultation requests

Authorized personnel may correct, update, or add personal and professional information.

Your personal information is collected through, among other things:

Our quote and consultation request forms
Cookies and tracking pixels

Use of Personal Information

The personal information you provide is used to respond to your requests and questions related to our activities and services. By providing this information, you consent to its use for the purposes described in this policy.

This information is also used to ensure we can process your requests, communications, comments, and services to which you are entitled as a client.

Sharing of Personal Information

Your personal information is accessible only to our representatives, subcontractors, or service providers whose duties require it. These individuals are required to maintain the confidentiality of this information.

Usernames and passwords are strictly reserved for the user concerned and authorized personnel.

Personal information may be disclosed only in cases provided for under the Act Respecting the Protection of Personal Information in the Private Sector (C.P-39.1), including disclosure to legal counsel, following a court order, or to prevent an act of violence.

We take all reasonable measures to protect your personal information. No personal information is disclosed or commercialized without your prior consent.

If you have a user account on our website, you may review or modify your personal information at any time.

Your personal information is stored on a server located in Saint-Jean-sur-Richelieu, Quebec, Canada, hosted by Astral Internet.

Right to Data Portability, De-indexing, and Erasure

We recognize the right of access, rectification, and withdrawal of personal information.

These rights include:

The right to data portability: receiving your personal data in an exportable file format
The right to de-indexing: refusing certain uses of your personal information
The right to erasure: requesting the deletion of your personal data

To exercise these rights, please contact us at: [email protected]

A confirmation email will be sent to you once your personal information has been removed.

Security Measures

We have implemented physical, electronic, and organizational measures to protect your data, including:

SSL (Secure Socket Layer) protocol
Network monitoring software
Data backups
Secure usernames and passwords
Firewalls
Use of CAPTCHA

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those external sites.

Consent to Communications

By providing your mailing address and/or email address, you may receive periodic communications from us. You may unsubscribe at any time using the link provided in our emails.

Reporting a Privacy Incident

Any privacy incident may be reported by contacting us at the following address:

[email protected]

Free Quote

Already know what tree service you need? Perfect! Describe your situation and we’ll take care of the rest!

How does it work?

An arborist will visit your property, without prior notice, within 5 business days to:

Assess the required work on site
Prepare a quote tailored to your situation
Email you a proposal for the work

We are very diligent about responding to emails, so please do not hesitate to contact us with any questions you may have!

Arborist Consultation

Would you like to get expert advice and recommendations directly at your property?

An ISA Certified Arborist will meet you on site to discuss the situation, assess the condition of your trees and help you make decisions tailored to your needs based on clear, concrete information.

This visit is ideal for:

Weak, diseased or dying trees
Presence of insects or fungi
Dangerous branches or at risk of falling
Root, soil or drainage problems
Assessment of all trees on the property and preparation of a maintenance plan

An impartial evaluation will help you understand your trees’ needs and choose the right options with confidence.

Fee : $160 + taxes

Includes a visit of up to 45 minutes within our usual service area (Aylmer and Hull).

Please note:

Pricing may vary depending on your location and the type of service requested.
Additional fees may apply for:
– visits outside our usual service area
– visits requiring more than 45 minutes
The visit does not include:
– an aerial inspection (climbing the tree)
– a written expert report
If work is required, we can provide recommendations in the form of a written quote at no additional cost.

Describe your situation and attach photos if relevant.

We will respond quickly to schedule an appointment based on your availability.

"*" indicates required fields

X/Twitter

This field is for validation purposes and should be left unchanged.

Requested service*

Free quote (price request without an appointment)

Paid consultation visit (health assessment, maintenance advice, appointment with an expert

Select ‘Free Quote’ if you would like to receive a price for a specific service. We will inspect your trees shortly without providing an exact date (no appointment required). Alternatively, if you would like to schedule an appointment with one of our certified arborists, please select ‘Paid Consultation Visit.’

Preferred language*

French

English

Title*

First name / Last name*

First Last

Email*

Phone*

Address*

Street number and street name City Province Postal code

Request details

Please provide the details of your request. For example: exact location of the trees, services requested, request for a quote for a consultation visit, potential hazards on the property, etc.

Attach relevant photos (this step is NOT mandatory).

Drop files here or

Accepted file types: jpg, png, jpeg, heic, Max. file size: 7 MB.

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Our seasonal newsletters contain a wealth of interesting information and tree care tips that you can put into practice!