Privacy Policy and Terms of Use

Your privacy is important to us. To better protect the privacy of your personal information, we publish this privacy policy, which explains our practices regarding the collection, use, and disclosure of personal information collected from and published on this website. This policy may be modified at any time; if changes are made, they will be posted on this page.

Website

The L’Ambassadeur de l’arbre website is operated by L’Ambassadeur de l’arbre (the “Operator”) and Possible Marketing (the “Subcontractor”). Any user accessing the website is bound by these terms and conditions.

The name and logo of L’Ambassadeur de l’arbre are the property of L’Ambassadeur de l’arbre. All content on this website is also the property of L’Ambassadeur de l’arbre, unless otherwise stated, and is protected by copyright law. Any use, reproduction, translation, publication, or distribution requires prior written authorization.

The person responsible for information security at L’Ambassadeur de l’arbre is Karim Lahdiri.

To contact them: [email protected]

Website: https://lambassadeur.ca/

Collection of Personal Information

This website uses cookies. For more information, please consult our cookie policy.

The personal information we collect may include:

  • Your last name
  • Your first name
  • Your home and business addresses
  • Your email address
  • Your phone number
  • Photos taken during our events and activities
  • Documents uploaded when submitting quote or consultation requests

Authorized personnel may correct, update, or add personal and professional information.

Your personal information is collected through, among other things:

  • Our quote and consultation request forms
  • Cookies and tracking pixels

Use of Personal Information

The personal information you provide is used to respond to your requests and questions related to our activities and services. By providing this information, you consent to its use for the purposes described in this policy.

This information is also used to ensure we can process your requests, communications, comments, and services to which you are entitled as a client.

Sharing of Personal Information

Your personal information is accessible only to our representatives, subcontractors, or service providers whose duties require it. These individuals are required to maintain the confidentiality of this information.

Usernames and passwords are strictly reserved for the user concerned and authorized personnel.

Personal information may be disclosed only in cases provided for under the Act Respecting the Protection of Personal Information in the Private Sector (C.P-39.1), including disclosure to legal counsel, following a court order, or to prevent an act of violence.

We take all reasonable measures to protect your personal information. No personal information is disclosed or commercialized without your prior consent.

If you have a user account on our website, you may review or modify your personal information at any time.

Your personal information is stored on a server located in Saint-Jean-sur-Richelieu, Quebec, Canada, hosted by Astral Internet.

Right to Data Portability, De-indexing, and Erasure

We recognize the right of access, rectification, and withdrawal of personal information.

These rights include:

  • The right to data portability: receiving your personal data in an exportable file format
  • The right to de-indexing: refusing certain uses of your personal information
  • The right to erasure: requesting the deletion of your personal data

To exercise these rights, please contact us at: [email protected]

A confirmation email will be sent to you once your personal information has been removed.

Security Measures

We have implemented physical, electronic, and organizational measures to protect your data, including:

  • SSL (Secure Socket Layer) protocol
  • Network monitoring software
  • Data backups
  • Secure usernames and passwords
  • Firewalls
  • Use of CAPTCHA

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those external sites.

Consent to Communications

By providing your mailing address and/or email address, you may receive periodic communications from us. You may unsubscribe at any time using the link provided in our emails.

Reporting a Privacy Incident

Any privacy incident may be reported by contacting us at the following address:

[email protected]

Free quote

Describe the situation. We’ll take care of the rest.

Already know what type of service your tree needs? Get in touch with us today! Prompt and attentive service.

How does it work? An arborist will visit without prior notice within 5 business days to:

  • Assess the requested service on site
  • Prepare an estimate tailored to your situation

Attach photos if relevant!

Visite-conseil

Would you like to receive expert advice directly on your property?

An ISA Certified Consulting Arborist will visit your site to assess your situation, analyze the condition of your trees, and support your decision-making with clear, practical explanations tailored to your needs. This visit is ideal for:

  • Weakened, diseased, or declining trees
  • Presence of insects or fungi
  • Hazardous branches or risk of failure
  • Root, soil, or drainage issues
  • Evaluation of all trees on the property and development of a maintenance plan

You benefit from an expert perspective to better understand your trees and confidently choose the right options.

Pricing: $160 + taxes

Includes a visit of up to 45 minutes within our service area. Pricing may vary depending on location and the type of service requested. Additional fees may apply for:

  • Visits outside our service area
  • Visits requiring more than 45 minutes

Please note:

  • The visit does not include an aerial inspection (tree climbing).
  • No written expert report is provided following the visit.

Describe the situation and attach photos, if relevant!



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